Get help

We operate a self-referral system at Worth Valley Food Bank. That means that you can contact us directly to request help, you don't need to approach any other organisation.
The area we cover is the Worth Valley Electoral Ward. You can see a map of the area we cover  HERE 

Just call us on 07704 586030 or email us:

We'll need a few basic contact details from you as well as any special dietary needs and allergies. This will help us to provide you with the items you need whenever possible.


Your personal details will be treated in total confidence, information that you provide will be NOT passed to ANY third party without your permission.

All of our volunteers undergo a DBS check and the information that you give us will be kept securely in paper format - we don't store your personal details on a computer.

What is in a food parcel?

It depends on how many adults, children and pets are in your household, we'll adjust the quantities to suit your needs.
A typical basic food bag will contain the following: -
a breakfast cereal
* long life milk
* pasta and rice
* pasta sauce and tinned tomatoes
* a selection of tinned vegetables
* tinned meat and fish
* tea, coffee and biscuits
* tinned fruit, rice or custard
* fruit juice or squash
* toilet roll(s)
There are toiletries, washing powder, cleaning products, condiments and pet food on request.
We also have a small selection of Free From products for vegetarians, vegans, and those with specific dietary needs.
The food bags will vary depending on the individual and size of family but should provide meals for about 3 days.

How long will it take?

If you call in to see us (Tuesdays 1.00 - 2.30 pm) we can usually provide you with a food bag there and then.
If you contact us by phone or email then a food bag should be ready for you to collect on the following Tuesday.

What if I can't get to the Food Bank?

If you have mobility/transport issues or can't get to the food bank for any other reason then we may be able to arrange a delivery for you.

If you are getting your food bag delivered, then it's ESSENTIAL that you provide us with a phone number so that we can contact you on the day of delivery. Our delivery volunteers provide their transport at their own cost, so we need to avoid unnecessary trips.